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AI Adoption

Adoption and process optimization

Find the workflows worth automating and build them in.

Governed AI

The compliance layer: review, versioning and audit trail.

Recruitment Intelligence
Case studies

Multi-site network — United States

Recruitment and operations automation across a large US site network

Vitalief — United States

Governed AI for clinical operations

Online auction platform — Innova Technologies

Finding the ceiling on a live auction engine before the bidders did

Centricity Research — North America

Cutting patient recruitment cost per lead by 84%, then scaling on it

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BlogCapabilities

Blog

Notes from building AI that has to hold up under review.

What we learn shipping governed AI, observability and recruitment systems inside regulated clinical environments.

Chatbots vs. Decision Models: Choosing the Right AI for Clinical Trials

AI for clinical trials

Chatbots vs. Decision Models: Choosing the Right AI for Clinical Trials

Much of a coordinator's day isn't writing — it's small, repeated decisions. Where decision models fit, where chatbots still win, and why a polished answer can still be wrong.

October 2026 · 6 min read

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Model-Agnostic Architecture Is a Scalability Decision, Not Just a Flexibility One

AI architecture

Model-Agnostic Architecture Is a Scalability Decision, Not Just a Flexibility One

Being tied to one LLM provider is usually framed as vendor risk. The bigger issue is scale: cost, capacity, availability and how much of the application you'd have to rebuild when something changes.

September 2026 · 7 min read

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LLM Audit Logging: Why AI Observability Is Different

AI observability

LLM Audit Logging: Why AI Observability Is Different

Traditional logs tell you that something happened. AI observability should help you understand the conditions under which it happened — without turning your audit trail into a second data risk.

August 2026 · 6 min read

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Designed to support regulated AI workflows through human review, versioned skills, role-based access, traceable execution, and configurable data controls. Compliance depends on validated implementation, customer configuration, operating procedures, contractual safeguards, and the intended use of each deployment.

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